Cancellation Policy:
If the airport transportation reservation is not cancelled by a confirmed phone call within 24 hours of the scheduled pick-up time, the client will still be charged the full trip, including gratuity.
No-Show Policy:
If a customer fails to show at the schedule place and time, full trip cost will be charged to the client including any wait time, gratuity, tolls, and parking fees.
Wait time :
If the wait time goes passed your schedule pickup time you will be charged the scheduled fee.
From your location to DTW a wait time after 15 minutes there will be a charge extra of $25.00 paid to the driver before services start.
From DTW to your location a wait time after 30 minutes there will be a charge extra of $25.00 paid to the driver before services start.
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